The Challenge
Users faced challenges in purchasing airtime quickly and securely, especially for multiple phone numbers. Traditional methods were time-consuming and lacked integration with modern payment systems.
Our Solution
We developed a chatbot solution that allows users to purchase airtime via WhatsApp and an online platform. The system integrates with M-Pesa for secure payments and an airtime vendor API for instant delivery.
Results
- Reduced airtime purchase time by 70%
- Increased user satisfaction with a 4.8/5 rating
- Handled over 10,000 transactions in the first month
- Enabled seamless integration with existing payment systems
"MoAirtime has transformed how our customers purchase airtime. The chatbot is intuitive, fast, and reliable. Oxalis Tech delivered beyond our expectations."
Korah
CEO, PrimePay Solutions
