Tech Insights Blog

As we step into 2026, the business landscape continues to evolve at an unprecedented pace. Technology is no longer just a support function—it is the backbone of growth, efficiency, and resilience. At Oxalis Technologies, we have spent the past year partnering with forward-thinking businesses across sectors, helping them leverage software solutions that simplify operations, increase revenue, and provide clarity for decision-making.

As a leader in custom software development and web design in Kenya, we believe that software should adapt to the business, not the other way around. Below is a narrative of the impact we’ve achieved together this year.

Whether you planned for it or not, your business learned a lot this year. The question is not whether those lessons exist—it is whether they were captured, understood, and preserved.

As Kenyan enterprises transition from legacy manual processes to integrated digital solutions, two critical systems dominate the strategic conversation: POS (Point of Sale) and ERP (Enterprise Resource Planning).However, many business owners use these terms interchangeably, leading to expensive mistakes. Some buy a massive ERP system when they only need a simple way to track M-Pesa payments at a counter. Others rely on a basic POS for years, wondering why their back-office accounting is still a mess.

In many Kenyan SMEs, processes exist only in people’s heads. When those people are absent, operations slow down or stop. Introducing an ERP at this stage leads to resistance, workarounds, and eventual abandonment.

Capital does not fix chaos. It amplifies whatever structure already exists. If a business has poor record keeping, unclear roles, and weak controls, injecting money only increases losses. More stock disappears. More payroll errors occur. More compliance issues surface. Growth exposes weaknesses instead of solving them.